Google Cr-48 Forum Fiasco

Posted: February 12, 2011 in Computers, Google Cr-48
Tags: , , , , , ,

So, this morning I woke up to 69 unread emails in my inbox. Normally, I wake up to 3-5 emails. Most of those 69 unread emails were from a “Google Chrome Notebook Pilot Users” Google Group that I was not aware I belonged to. Many of the emails were other people asking why they, too, were receiving these emails?

Tonight, Google sent out an official email on the situation:

Earlier this morning, you may have received a large number of emails from chrome-notebook-pilot-users@googlegroups.com regarding the Chrome notebook Pilot program user forum. We apologize for this inconvenience, and you will not receive any more messages from this address. Instructions for deleting these messages are at the end of this email.

What happened? We planned to launch our Chrome Notebook Pilot forum next week to all users who had been selected for the Pilot program. Last night, around midnight Pacific time, a user discovered this forum and posted a message. Unfortunately, we had misconfigured this forum to email every post to every member. Thus, the first post started an avalanche of responses. Some messages were unsubscribe requests, others were thoughtful comments or questions, but all of them were emailed to every user. We have since deleted this group.

We’ve created a brand new user forum, which you can sign up for here:
https://groups.google.com/forum/#!forum/chrome-notebook-pilot

Rest assured: you will not be added to this forum unless you sign up using the link above.

The goal of the forum is to provide a centralized place for Pilot users to share their Chrome notebook experiences and tips. In addition, with a centralized forum, our team can more effectively respond to your questions and feedback.

If you are receiving this email and have not yet received a Cr-48, you should be hearing from us soon. Again, our apologies for the flood of emails, and we hope you will join us at the new forum.

Chrome Notebook Team

Oh, Google, of all companies you should know that if you leave something out in the open someone WILL find it! At least it makes for some entertainment.

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Comments
  1. Jeeper says:

    The interesting line is:

    “If you are receiving this email and have not yet received a Cr-48, you should be hearing from us soon. Again, our apologies for the flood of emails, and we hope you will join us at the new forum.”

    Because my Fiancee got the spam as well, maybe another CR heading our way :) that would be sweet!

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